At Wristuno, we take pride in delivering premium timepieces with the utmost care and efficiency. Every order is meticulously processed to ensure your selection arrives in pristine condition. Whether you've chosen a sophisticated chronograph or a durable outdoor companion, our team handles each item with precision. Orders are typically dispatched within 1-2 business days after payment confirmation, followed by a thorough quality check to meet our high standards.

Processing times may vary slightly depending on order volume and product availability. Once your order is prepared for shipment, delivery timelines will depend on your location and selected shipping method. While most domestic orders arrive within the estimated window, international shipments may require additional transit time due to customs procedures. Rest assured, we prioritize swift handling to get your timepiece to you as promptly as possible.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more.

Shipping fees are automatically calculated at checkout based on your order subtotal. For expedited delivery options or special requests, please contact our customer service team before placing your order.

We currently ship to most countries worldwide, including the United States, Canada, European Union nations, and select Asian markets. Some remote locations or areas with shipping restrictions may not be serviceable at this time. During checkout, our system will automatically confirm whether we can deliver to your address. For inquiries about specific destinations not listed, please reach out to our support team at [email protected].

Once your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor your package's journey. Most carriers provide detailed updates as your shipment progresses through their network. If you haven't received tracking information within 3 business days of your order confirmation, please check your spam folder or contact us for assistance. Our team can also provide additional shipment details upon request.

While we strive for timely deliveries, occasional delays may occur due to carrier issues, weather events, or customs processing. If your shipment exceeds the estimated delivery window without updates, please first track your package using the provided link. For unresolved delays or lost packages, contact our support team at [email protected] with your order number. We'll promptly investigate and work with the carrier to resolve the issue, including replacement arrangements when necessary.

International customers may be subject to customs fees, import taxes, or other charges imposed by the destination country. These fees are the responsibility of the recipient and are not included in your order total or shipping costs. As regulations vary by location, we recommend checking with your local customs office for specific information about potential charges. Please note that customs processing may add to the total delivery time for international shipments.